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IKANO PRESS RELEASES
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IKANO Press Releases:
Title: ACN PARTNERS WITH IKANO TO PROVIDE ENHANCED
INTERNET SERVICES TO ITS CUSTOMERS
Date: May 9th, 2002
For Release: IMMEDIATE
Salt Lake City/Farmington Hills, Michigan - May 9, 2002 - ACN, Inc., a leading direct seller of telecommunications and utilities products and services, has selected IKANO Communications to provide enhanced Internet services and related support to its acninc.net Internet Access customers.
As a leader in the rapid expansion of the telecommunications and utilities industries, and one of the fastest growing companies in North America, ACN has focused on providing residential and commercial long distance, gas and electricity, Internet, and paging services to customers around the globe for the past nine years.
IKANO is the market-leading provider of branded Internet services, enabling any company, organization, affinity group or group association to provide Internet access and related services to its customers or members on a private-label basis. IKANO's branded Internet services help companies and organizations to become more effective in acquiring, retaining and communicating with customers.
ACN Internet Access is sold directly to customers through ACN's vast network of representatives throughout the U.S. and Canada. ACN has offered quality Internet access to its Independent Representatives since 1997. By partnering with IKANO, ACN can now offer a number of new features previously not available. ACN's enhanced Internet service provides subscribers with twice as many dial-up locations throughout the world, 24x7x365 customer service with several new features, five additional e-mail accounts, Instant Messenger, content filtering and a customizable start-up page (for the U.S. and Canada) that includes up-to-date headline news, ACN news, stock quotes, weather and more.
"We are extremely pleased about partnering with IKANO to assist ACN in augmenting one of the premier Internet access services available in North America," said Chip Barker, ACN CEO.
"With this partnership, our representatives and their ACN Internet customers can look forward to faster, more reliable connections and an overall better quality of service than ever before."
Launched to ACN representatives and customers in April 2002, the Internet upgrades provide subscribers with access to faster connections, a user-friendly format, increased reliability, additional feature-rich functions and expanded coverage. In addition, ACN subscribers now have access to PageProducer, a template-based design program that provides customers with all necessary components to establish a fully functional Web presence within minutes. PageProducer offers small business customers an affordable, professional and simple approach to establishing an online presence by offering a template driven format that requires no programming or HTML knowledge.
"We are committed to providing ACN with unparalleled branded Internet services that will ultimately strengthen their member relationships," said Henry Smith, IKANO CEO. "IKANO's private-label Internet services will enable ACN to expand their online brand presence, while providing world-class Internet services to their representatives and customers."
About IKANO Communications
IKANO is a leading provider of Internet networking infrastructure and branded Internet services. IKANO provides turnkey processes for businesses and organizations wishing to leverage the Internet to deepen relationships with their customers. IKANO served as the Official Data Networking Services Supplier for the 2002 Winter Olympic Games. IKANO is the parent company of SISNA, one of the nation's original Internet Service Providers, and Interhop/auracom, offering ISP franchises and consumer Internet services throughout Canada. For additional information visit www.ikano.com.
About ACN, Inc.
A privately held customer acquisition company since 1992, ACN Inc., is headquartered in Farmington Hills, Michigan, and has additional operations throughout the U.S., Canada and Europe. One of the fastest growing companies in America, ACN Inc. is an emerging leader in the rapid expansion of the telecommunications and utility industries.
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