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IKANO PRESS RELEASES
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IKANO Press Releases:
Title: IKANO Acquires Assets of Washington-Based
Internet Service Provider Amerion -
IKANO Offers Customers Expanded Range of Features
Date: March 21, 2005
For Release: IMMEDIATE
Salt Lake City (March 21, 2005) - IKANO Communications, the world’s largest provider of private-label Internet services, has acquired the subscriber base and certain related assets of Amerion, a Pasco, Washington-based Internet company providing dial-up, DSL, wireless, fiber and dedicated Internet to customers located primarily in the western United States (www.amerion.com).
“This acquisition will give subscribers a number of Internet service enhancements at no additional cost,” said Henry Smith, president and CEO of IKANO Communications. “Our business model and goal is not only to keep local ISPs in operation, but to strengthen them and allow them to flourish within the local or regional market in which they operate. We will keep the Amerion name and build on the strength of the Amerion brand.”
As a result of this agreement, subscribers will have available to them a sizable array of features and services that were not previously offered. Subscribers will have access to the nationwide IKANO network featuring over 3,400 unique dial-up locations (20,000+ local access numbers) throughout the U.S. and Canada. In addition, Amerion subscribers will be able to purchase PowerDSL, a new competitively priced nationwide DSL service with all the extras.
Subscribers will also have the option to add more e-mail accounts than they could before the transaction with more storage space per account. In addition, each account will include 100 MB of personal web space and access to the PageProducer Web page creation tool, two features that were not previously offered.
Another key feature of the enhanced service is the 24-hour free technical support provided by IKANO’s award-winning call center. Subscribers can now call in 24 hours a day, seven days a week to receive customer service, technical support, or billing assistance.
IKANO’s call center received the prestigious “Call Center of the Year Award” from Call Center Magazine.
In addition, Amerion subscribers will be able to access free high-speed Wi-Fi Internet at any of the 200+ hot spot locations on the nationwide HOTSPOTZZ network. Visit www.hotspotzz.com for locations and information.
“We feel that this acquisition will be immediately beneficial to Amerion customers,” said Penny Jelmberg, Amerion president. “This agreement will allow IKANO to continue offering the exceptional Internet service that our customers have come to expect from Amerion.”
About IKANO
Stemming from the classical Greek word meaning, “to enable,” IKANO is the market-leading enabler of private-label Internet services. IKANO partners with Internet Service Providers to help reduce operating costs, increase revenue and expand geographic reach/product offering. IKANO is the parent company of SISNA, one of the nation’s original Internet Service Providers; Interhop/auracom, offering ISP franchises and consumer Internet services throughout Canada; and HOTSPOTZZ, one of the largest private providers of Wi-Fi hot spots. IKANO served as the official network provider for the 2002 Winter Olympic Games. For more information visit www.ikano.com.
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