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IKANO PRESS RELEASES

IKANO Press Releases:

Title: IKANO BOLSTERS MANAGEMENT TEAM WITH NEW DIRECTOR OF CLIENT RELATIONS MANAGEMENT
Date: December 21st, 2001
For Release: IMMEDIATE

SALT LAKE CITY - IKANO Communications, a market-leading Full Service Provider (FSP), strengthened its management team by appointing Tom Naylor as director of client relations management (CRM). Naylor is a seasoned executive in the Internet space with over 10 years experience in senior account management.

In his new role, Naylor will be responsible for managing all client relationships and assisting partners through IKANO's comprehensive set-up process. Naylor has an extensive background in account management and project implementation, handling accounts for many Fortune 500 companies. He has held key positions in many large organizations including Novell/Word Perfect Corporation, Critical Path and Corel, Inc.

IKANO provides a turnkey solution for businesses and organizations to offer private-label Internet services to their customers, employees or members without investing in expensive infrastructure or staff.

"I am delighted to join this dynamic, insightful group of individuals," said Naylor.

"IKANO's success as the leading provider of branded Internet services can clearly be attributed to its strong management team and dedication to employees and customers."

Prior to joining IKANO, Naylor served as account manager at Critical Path/DotOne Corporation, responsible for maintaining customer loyalty within Critical Path's top "Internet Gateway" customers.

In addition, Naylor served as Service Account Manager for Corel, Inc., managing the technical services of Novell's largest strategic accounts in the southern United States. Naylor also held many key positions at Novell, Inc./WordPerfect Corporation, including senior service account manager, team leader and international support technician.

Garth Howard, IKANO president and chief operating officer, commented, "Tom brings the ideal combination of high-level account management experience, combined with extensive knowledge of the Internet space. We are honored to have him as part of the IKANO team."

About IKANO Communications
IKANO is a Full Service Provider (FSP) of Internet networking infrastructure and private-label Internet services. IKANO provides turnkey processes for businesses and organizations wishing to leverage the Internet. IKANO offers a vital global IP network; private-label Internet services; Web and mail hosting; branded portal development; branded technical support; and automated accounting. Since its first branded Internet Web site was launched in 1998, IKANO has added more than 250 branded partners. IKANO is the Official Data Networking Services Supplier for the 2002 Winter Olympic Games.

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