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ISP RESOURCE CENTER
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IKANO's Turnkey Solution for ISPs
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Whether your current provider is going out of business or you need to expand coverage in a hurry, IKANO can help.
Our Back Office IP Soutions are divided up into four main products and services categories (Networks + Access, Communications, Applications, CRM), making it easier for you to learn and explore our entire product line.
IKANO provides branded Internet solutions on either a turnkey or a la carte basis to ISPs wishing to expand and grow more rapidly. IKANO offers a full suite of Internet services:
including branded Internet access, e-mail, Web design and hosting, unified communications, technical support, billing, and e-commerce solutions. All IKANO services are fully branded to our ISP partners and the IKANO name is never seen. IKANO also offers filtered access as well as high velocity access including DSL, ISDN, T1, T3 and Frame Relay.
Additionally, IKANO has set up an "Emergency Customer Retention Team" (ECRT) in response to the recent trend of wholesale connectivity providers closing down operations. The central goal of the ECRT is to help ISPs transparently migrate their subscribers from defunct wholesale connectivity providers to IKANO's network while maintaining maximum subscriber loyalty.
Specific benefits of an IKANO partnership may include:
- Lower costs for new and existing subscribers by utilizing IKANO's highly efficient network for dial-up, DSL and other broadband access
- Expanded geographic coverage using IKANO's extensive network of 3,400 dial-up locations and ubiquitous coverage throughout North America
- Quick, transparent migration of operations in as little as 72 hours
- Lower servicing costs through IKANO's branded customer service department
- Lower servicing costs through IKANO's back office and billing system
- Broader array of products to new and existing subscribers including DSL/broadband services, Web design and hosting, filtering services, improved e-mail services, unified communications, e-commerce solutions and more
- Increased ability to focus on marketing and growing your subscriber base while leaving network and infrastructure issues to IKANO
Expanded Coverage
IKANO's extensive network offers your customers expanded coverage via dial-up, DSL and Wireless access options*.
Dial-up -Access
Your customers can obtain fast, reliable V.90-enabled, 56K and ISDN access from more than 3,300 dial-up locations throughout North America, Europe and Asia.
Broadband Access
A high-speed gateway to the Internet is essential to customer growth and retention. IKANO offers high-velocity broadband access including DSL, T1, T3, and Frame Relay.
Wireless Services
Internet access truly comes alive with wireless access. With speeds up to 10 times faster than DSL and flexible "unplugged" coverage - you can offer fast access anytime, anywhere. By becoming a branded partner through IKANO, you add wireless Internet access to your portfolio of services.
Fully Automated Accounting Solutions
IKANO's proprietary Business Rules Platform is the core of IKANO's IP solutions. The Business Rules Platform provides significant competitive strengths and advantages because it automates nearly every aspect of end-user registration, credit verification, service provisioning, policy management, account billing, money transfer, accounting processes, and technical support.
Fully Branded Customer Service and Technical Support Solutions
IKANO, through its state of art call center, offers completely branded customer service and technical support solutions 24 hours a day, 7 days a week, 365 day per year.
Expand your Product and Service Offerings
Web and Mail Hosting
To assist your customers in developing an online presence, IKANO offers a very powerful, fully automated Web hosting service including its own PageProducer Pro™ software.
Network Infrastructure management
IKANO provides world-class outsourced IP network infrastructure management services, enabling you to focus on the front end of your business. IKANO will run the day-to-day management of your IT infrastructure--such as application integration, server management and user support.
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